Privacy Policy
Effective Date: June 25, 2026
Welcome to JR & Co. ("we," "our," or "us"). We value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, submit your email address and/or phone number through our forms, or enroll in our SMS notification programs. By using our website or opting in to our messaging, you consent to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
When you voluntarily submit information through our website forms or onboarding process, we may collect:
- Email address
- Phone number (including mobile number for SMS)
- Name and role, where provided through onboarding
1.2 Non-Personal Information
We may also collect non-personal information automatically when you visit our website, including browser type, operating system, IP address, and cookies and tracking technologies.
2. How We Use Your Information
2.1 Email Communication
We may use your email address to communicate with you about updates, news, and information related to our products or services, and to respond to inquiries and provide customer support.
2.2 SMS / Text Message Communication
We operate SMS programs for two distinct purposes:
- Operational notifications (internal): For employees, project managers, foremen, and subcontractors with an existing business relationship with JRCO USA, we use mobile numbers to send operational messages — including job and crew assignments, schedule changes, compliance and certification reminders, and safety notifications. Consent is collected during hire or subcontractor onboarding via an unchecked-by-default opt-in.
- Customer service messaging: For customers and inquirers who provide a mobile number through our forms, we may send appointment reminders, order alerts, account notifications, and responses to inquiries.
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and reply HELP for assistance or visit https://jrcousa.com.
2.3 Analytics
We may use non-personal information for website analytics to improve our services and user experience.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:
- With trusted service providers who help us operate our website and deliver messages (such as our SMS/messaging platform vendor), solely to perform those services on our behalf and bound by confidentiality obligations.
- If required by law, to comply with legal obligations or protect our rights, safety, or property.
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect non-personal information about your browsing behavior. You can manage your cookie preferences through your browser settings.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no data transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your data.
6. Your Choices
You have the following rights regarding your personal information:
- Unsubscribe from email communications at any time using the "unsubscribe" link in our emails.
- Opt out of SMS messages at any time by replying STOP to any message.
- Request access, correction, or deletion of your personal information by contacting us using the information in the "Contact Us" section below.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The updated policy will be posted on our website with the effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, contact us at: